Process Director Ensures Consistency and Accountability across Chain of Stores
San Diego, CA –– May 23, 2016–– BP Logix, provider of BPM software and workflow software solutions for rapid workflow app development, today announced that it has been selected by Festival Foods to automate and streamline core business processes. With a mission to become Wisconsin’s leading and most innovative grocer, Festival Foods selected BP Logix and its business process management software to address needs ranging from purchase order and inventory reconciliation to procurement and onboarding.
Festival Foods is a family- and employee-owned company operating 22 full-service, state-of-the-art supermarkets, as well as Sentry Foods in Paddock Lake, Wisconsin. Founded in 1946 as a Skogen’s IGA, the company began operating as Festival Foods in 1990. Currently employing 5,850 full- and part-time associates, they will be opening new stores in Green Bay, Menasha and Somers, Wisconsin in 2016. A culture-driven company, they are an organization committed to building relationships with guests and associates, serving communities, providing excellent service and investing in its associates.
Mike Nomland is the Director of Information Technology for Festival Foods; he and his staff support the technology needs of the growing chain. While organization has long enjoyed a reputation for outstanding customer service, many of its back office business processes were still manual and vulnerable to human error. One of those business processes involved receiving groceries, scanning invoices and reconciling what was received with the invoices. That process, which was core to business operations, sometimes required reconciliation and correction downstream.
Seeking to ensure consistent results, Nomland identified the need for the next generation solution. It needed to be: 1) Automated, 2) Scalable, 3) Efficient and 4) Able to be standardized across all stores. “Rather than build a solution in-house, we wanted to automate the workflow and standardize our business processes. In that way IT could continue to work on longer-term, visionary projects,” observed Nomland.
After completing a four month review of available solutions, and with the goal of consistency and accuracy, Nomland recommended implementing a BPM solution. After demos and a deep dive, Process Director was selected to automate their business processes.
Currently rolling out the company’s first process, Nomland is looking ahead to other business processes such as onboarding, procurement, tying into equipment providers and contract management. “We didn’t want to hire a bunch of developers to queue up requests. We wanted a solution we could drive to the business users and avoid the IT backlog. Process Director is not a one-off solution. It can be used for anything you can put your imagination to,” Nomland stated.
“Assisting forward-looking companies that understand customer engagement is a pleasure,” commented Jay O’Brien, CEO of BP Logix. “It is providing value and understanding how to deliver that value to customers that differentiates companies like Festival Foods,” he concluded.
BP Logix unites IT and business users enabling them to deploy sophisticated, form-based, workflow-driven enterprise apps in a fraction of the time and a fraction of the cost of traditional development. Our award-winning business process management (BPM) software powers workflow-driven solutions that cross organizational boundaries, embracing the C-suite, operations, sales, customers and prospects.
Customers including Abbott Labs, the City of West Allis, DuPont, IDEX, Leo Burnett USA, Memphis Light, Gas and Water, MultiPlan, Starwood Hotels and Resorts and Vulcan Materials Company rely on Process Director’s full mobile support; SharePoint, MS Dynamics and MS Office integration, and social media support to build award-winning applications that deliver clear and measurable improvements in productivity, compliance and customer engagement.
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