What is business process management (BPM), you ask? We here at BP Logix think of the BPM definition a little more simply: business process management (BPM) is a practice of refining business processes that will improve process efficiency and profitability. Really, BPM is what it sounds like -- identifying, improving, and maintaining processes within a business.
Passing a routine piece of paper to a co-worker is a business process. It’s when you establish rules and a method, either a manual method or technology-driven method, to govern how and when that piece of paper is distributed that you enter the realm of BPM. That’s our specialty.
It's not a job or role within the process. If you use BPM software to manage work orders, the person completing those orders is not managing BPM, they are working within it. However, the manager or admin who designs the work flow to get the job done is participating in BPM.
It’s important to be clear. Business process management does not tell you how to do your job. It informs your entire organization how a business process gets done efficiently and ensures it gets done right every time.
Your organization is different from the next. Your needs are special to you.
That’s why a customizable solution is required for success. You can see specific examples of how organizations use BP Logix’s customizable BPM software, Process Director, throughout our site. To start, check out BPM examples on the successful use of Process Director in busy organizations.
So, what is BPM? While outcomes differ, business process management matters globally because of the headaches it prevents. Process Director from BP Logix will empower your organization for all the reasons we list above and so much more. Ready to see for yourself? Learn more about our free BPM software demo of Process Director and contact us today for a demonstration from a BP Logix software expert.