Recent posts about BPM software (2)

Process Director BPM Software as a SharePoint Alternative

If your organization is currently using SharePoint or if you’re searching for  better a Sharepoint alternative, then Process Director BPM software is the perfect solution. While Microsoft SharePoint includes some basic workflow functionality out-of-the-box, as well as separate tools for developing more advanced workflows, it’s not the only BPM solution available to manage, monitor and optimize workflows and business processes. In fact, while organizations may have chosen SharePoint for its collaboration, file sharing, and publishing capabilities, many are now looking for a SharePoint alternative for business process management (BPM) solutions when it comes to automating and monitoring anything beyond the most basic workflow scenarios.

Most businesses turn to SharePoint BPM but they underestimate the complexity of their existing processes. Translating a business process–such as onboarding a new employee–from a paper-based, manual process to a forms-driven, software-based process can be challenging. This kind of effort requires organizations to document and diagram the process; clarify roles, responsibilities, logic and decision points; and then map these steps and processes to capabilities provided by the software tools at hand. Translating the manual, human-based process of “bugging Mary in HR to approve a change" into a technology-based process that involves emails, reminders and escalations is challenging.

Indeed, most organizations interested in leveraging SharePoint workflows for more complex real-world workflows immediately find themselves stymied by the limitations of the out-of-the-box SharePoint workflows. At this point, organizations need to look at developing the more complex workflows. Microsoft offers its Designer product line which provides a range of tools that claim to provide “no code” solutions. More often than not, however, these solutions do require developers (and code) and are therefore considerably more complex to create and maintain than one might hope. Process Director from BP Logix is a SharePoint alternative that offers a powerful set of tools that organizations should consider when faced with the challenge of rapidly deploying flexible, robust workflow apps.

Because it is a BPM platform, Process Director provides enterprise-strength BPM capabilities. The business rules engine enables business users to define and govern their processes with logic that is independent from the workflow, which provides greater flexibility and faster change when needed making it one of the most comprehensive SharePoint workflow alternatives on the market. In addition, the integration capabilities provide the ability to extend a complex business process across departments, and out to partners, suppliers, and customers.

Key Benefits of Using Process Director

Increased Efficiency

If business process improvement is important to a business then business process automation and metrics are a core requirement. Process Director measures the performance of each activity within a given process; as the process is executed over time, Process Director learns how its actual timeline varies from the original forecast. This unique capability, called predictive analysis, differentiates Process Director from other Sharepoint workflow alternatives as it alerts process owners that upcoming activities may not complete on time, even before those activities have started.

No Programming

Process Director is a rapid application development software making it extensible, usable and able to integrate with a changing IT environment. This allows organizations to arm themselves with the tools it needs to rapidly build and deliver complete, end-to-end digital applications: without programmers and with low code BPM or no code BPM. As a result, Process Director equips the business to respond to the fast-paced, ever-changing needs of the marketplace.

ROI

In any growing organization, the number of homegrown and off-the-shelf solutions accumulates pretty rapidly. Each one brings with it another team, another vendor, maintenance, updates, infrastructure, and training. Process Director gives the CIO the opportunity to start replacing those products with a flexible, customizable, streamlined solution addressing a huge variety of business needs in operations, finance, HR, IT, sales, and other areas. With fewer vendors, less maintenance, reduced training costs, smaller infrastructure, Process Director helps organizations increase their ROI.

Simplify the Organization, Location and Distribution of Documents, Content and Electronic Forms

Process Director’s document workflow management system has integrated functions that simplify the organization, location and distribution of documents, content and electronic forms. Data is automatically assigned metadata, allowing approved information and content to be made available to internal or external users.

Process Director Document Workflow Management System Features

Process Director includes two key document workflow management features that help simplify the organization and distributions of electronic forms and electronic documents:

• Knowledge Views

Knowledge Views form the foundation of our document workflow management system comprised with intelligent navigation, searching, retrieval, data mining, charting and ultimately delivery of information and knowledge. A Knowledge View allows both authenticated and anonymous users to navigate and retrieve related content or display it graphically. A Knowledge View provides a simplified, focused view so that end users are presented with only the information they need making the managing of documents efficient. Users can easily “zoom in” using a dynamic table of contents built by the Knowledge View to retrieve documents, Smart Forms or process related information.

• Hierarchal Taxonomy

A hierarchical taxonomy offers business users the ability to structure content in the way that makes the most sense for their organization. Process Director's document management system supports a flexible and easy metadata structure that enables you to categorize and label documents, Smart Forms, and digital content, making information more secure and easier to locate.

Process Director Document Workflow Management Use Cases

Whittier Health Network

Whittier Health Network, founded in 1982, provides quality, comprehensive medical care to its residents in a compassionate “family” care setting.

Employing 2,500 people across 12 locations became a challenge every fall when the benefit enrollment process was initiated. As it had to be completed for all employees within a three week timeframe, the sheer volume of documents that had to be processed made the process onerous. Seeking an enterprise document management system that would take the pain out of the benefit enrollment process and achieve efficiencies was the IT department’s primary objective. Any document management solution Whittier acquired had to include workflows, electronic forms, an automated review and approval process and be competitively priced.

National Eye Institute

One of the requirements National Eye Institute faced dealt with improving its document management system in regards to its retention processes and procedures. One of the most visible sets of documents within NEI involved its ethics reporting process. Since reporting requirements also change from year to year, every Institute employee has to complete forms, validate ownership of funds, and be prepared to address financial and also moral ethics requirements. No sooner had the current year’s ethics reporting been completed than the process of vetting employees for the new year began again.

NEI needed a system that built on a methodology that was easy to configure, would enable information to be extracted and analyzed and addressed its IT security requirements as well. Process Director provided the document workflow management system solution National Eye Institute needed. From its early work in document management, National Eye Institute turned to Process Director to handle document disposition, storage and retention.

Schedule a Free Software Demonstration

Let us show you how Process Director can address your BPM compliance and business process governance needs, as well as enterprise document management and retention requirements. Schedule a free BPM software demo today!

Just Because You’re Away From the Office Doesn’t Mean You’re Out of the Loop.

Mobile BPM and mobile workflow solutions can undoubtedly give an organization more options as to how the company conducts its business. Processes and workflows require people to make decisions and add information at different points along the way. A process that is making use of all available data will need the input of people who may not necessarily be on-premise, or operating from the same type of device.

Process Director BPM Software is Web-Based and Mobile Friendly

Process Director has always been the mobile BPM solution of choice for meeting the business process management (BPM) requirements of enterprises, mid-sized companies, agencies, and non-profits. These business and IT leaders have moved beyond antiquated workflow tools toward Process Director to automate and improve their critical internal business processes, and have realized the many benefits of doing so.

Increasingly, forward-looking organizations have begun to look for ways to take advantage of cloud-based and mobile technologies to extend their business processes not only more broadly across their own enterprises, but also outward to their customers, partners, and suppliers. Process Director provides the BPM software and workflow software capabilities and features to make this strategic expansion possible.

Process Director mobile BPM and mobile workflow solutions were built with three simple principles in mind:

• Engage the customer by making it easy for her to communicate her problems and expectations, and for you to acknowledge them.
• Embrace the customer by enabling him to participate directly in business processes you have designed for them.
• Extend the cloud into your work environment by integrating popular cloud services within your workflows.

Process Director empowers users with mobile devices such as tablets, laptops, and smart phones to participate fully in your organization’s workflow processes.

Using your mobile device, you can:

• Review, complete, and submit forms
• View dashboards and reports
• Attach photos or record GPS data to forms
• Complete tasks via email while offline

Mobile BPM and Mobile Workflow Solutions For Field Service and Inspections

For management: Real-time visibility and transparency

• Configurable, rules-driven workflow, Corrective/Preventative Actions (CAPA)
• Real-time geolocation tracking
• Configurable UI/UX: reports, forms, charts, and more.
• Easy information sharing
• Robust data and user security
• Real time integration with enterprise applications (e.g. ERP, CRM).
• Mobile-ready
• Offline information capture
• Custom searches, fully accessible history

For field staff: Fast and easy data capture, wherever you are

• Intuitive user interface, whether using tablet, smart phone, or desktop
• Broad mobile data collection, including photos, video, location
• Automated rules-driven distribution of collected data
• Maps integration for easy route planning
• Offline data collection, routed automatically when back online
• Capture live customer signatures
• Email integration for alerts, notices, updated instructions, etc.

Mobile BPM Example: Field Service and Inspections at the City of West Allis

The City of West Allis (Wisconsin), uses Process Director and its mobile BPM and mobile workflow solutions to manage a variety of processes that can best be accomplished by employees in the field. Building inspections are among the most time-consuming processes that City employees must regularly manage.

Jim Jandovitz, the Director of Information Technology and Communications, fully knows the value of the field service management software solutions that Process Director provides. He said, “If we only saved five minutes per inspection we would be saving tens of thousands of dollars per year. With building inspections alone we can anticipate saving almost 3,000 hours or 1.78 positions. And, as people retire we won’t be filling those positions which is an additional cost saving.”

Learn more about how the City of West Allis is accomplishing financial savings and efficiency improvement with field service and inspections. Read the Customer Story.

Mobile Devices

Process Director mobile BPM and mobile workflow solutions support most mobile devices, including Apple and Android smart phones and tablets, and Mac and Windows laptops. eForms are responsive and will automatically adjust themselves to match smaller form factor devices like smart phones; additionally, you can directly manipulate the way your form is presented on various devices for a fully customized experience. There's no need to download yet another app: Process Director mobile BPM solutions works with the browser your mobile device already has.

Even though it runs in your browser, Process Director can takes full advantage of your mobile device's unique features. Snap a photo to attach to a workflow, or record your GPS location information at the click of a button. Process Director's mobile workflow management features are perfect for:

• Audits
• Inspections
• Clinical Patient Visits
• Field Service Work
• and more...

The Elastic Cloud-Based Workflow Solution

No business is 100% predictable. On some days, you can hardly handle the volume that’s coming through the door. On others, there’s extra time to catch up. But are your cloud workflow management software solutions flexible enough to accommodate both your busiest and quietest periods? Or, do you have to pay for peak capacity at all times, just so that it’s available when you need it?

Private Instance Cloud-Based Workflow Solutions

VARIABLE CAPACITY

Fluctuating demand for your services may be predictable (for example, an accounting firm during tax season) or seemingly random. In either case, Process Director cloud BPM and cloud workflow management software has you covered with self-provisioned resources and elastic billing.

EASY UP, EASY DOWN

Project-driven customers can take advantage of Process Director’s easy provisioning/deprovisioning. Quickly bring new instances online as new projects arise, and just as quickly deactivate them when each project is complete. Elastic billing makes it easy for you to allocate costs appropriately.

FLEXIBLE ARCHITECTURE

Choose the workflow solution that best fits your needs and your budget. Process Director BPM and workflow management software can be provisioned as a virtual instance on shared hardware, or on-premise dedicated hardware. And, your license does not limit the number of users, workflows, or reports in your environment.

SECURITY AND RELIABILITY

Regardless of which architecture you choose, your Process Director BPM software private instance is allocated for your exclusive use. Dedicated CPU and memory resources, and a dedicated database instance, offer you the flexibility to provide as many workflow applications to as many users as your business requires.

ON-DEMAND RESOURCE MONITORING

Of course, in order to be sure that you’re provisioning the appropriate resources for your needs, you need to be able to monitor those resources in real time.

Process Director Cloud Workflow Management Software offers:

• Historical resource usage
• Threshold-triggered alerts
• Scheduled auto-provisioning

Multitenant Cloud-Based Workflow Solutions

For smaller applications, applications with a limited number of users, or just as a quick way to get started, Process Director cloud workflow management software also features a multitenant option. The multitenant option offers the full power of Process Director cloud BPM and cloud workflow management software solutions at a fixed per user cost. Of course, multitenant customers enjoy the benefits of elastic provisioning, enabling you to increase or decrease the number of available user licenses as needed. Your invoice will automatically reflect these changes, and will include billing codes that will allow you to allocate usage costs appropriately within your organization.

Schedule a Free Demo

Schedule a demonstration of Process Director BPM platform and discover for yourself how this unique business process management software platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our BPM and digital transformation solutions have helped our customers conquer their digital challenges.

We recently launched a new educational series: It’s Time to Think Differently About Applications, which will provide a series of articles, videos, and other resources that explain how organizations can gain advantages from a new, innovative approach to business application development. The purpose is not solely to offer a prescriptive roadmap for how you can improve and accelerate app development. It’s also about creating an organizational mindset around how to use business applications more effectively to address customer needs.

The series will be populated with new resources periodically over the coming weeks. It is our hope that these items will be both instructive and energizing. Most will undoubtedly recognize how there is a better way, one enabled by lean, modern technologies, that that will have dramatic impact on the way they concept business applications and use teams to build them.

Internet entrepreneur turned venture capitalist, Marc Andreessen, famously said, “Software is eating the world.” His point was that more and more of global economic activity is dependent upon business software applications and the processes they enable. People adapt to those changes through their behaviors, which created a rush to build better business applications. This, in turn, encourages employees, consumers, and others to buy, communicate, share, and transact online.

Andreessen made this comment in a 2011 Wall Street Journal essay; a lot has changed since then. With the rise of the cloud, mobile, and IoT, we are in the age of digital transformation. One might extend the metaphor to evolve to something like, “The way business software is developed is eating software.” OK, that might be a stretch, but the fact is that organizational activity is increasingly reliant on transaction-based processes, which are then delivered to stakeholders in the form of business software applications. These are the drivers of efficiency and revenue, and to accomplish standard business goals at today’s pace demands that these applications be built and adapted continuously, as business needs change.

The movement enabling this is digital transformation, which is all about change. However, change is not a goal unto itself. For organizations going through this transformative process, the effect that come from implementing new, agile, continuously innovative technology is that they are better able to adapt to changing business needs by applying technology rapidly and accurately to solve specific problems. To be successful, there has to be an understanding of how to use the right technology, and how to best apply it to the right situations.

For most people, the idea of app development is synonymous with coding and all the methodologies that come with it. But we’ve moved into an environment where non-technical people can take control of their tasks and goals by adapting business applications to help them achieve their goals. In the first piece in the series, Intellyx analyst Charles Araujo explains five ways to think differently about applications, and he initiates it with an emphasis on the customer journey. At BP Logix, we spend a lot of time with customers so we can learn from them and how they use Process Director. By understanding how they build business applications and leverage them to connect employees, partners, customers, and other stakeholders, we are better able to improve our own product. But we also learn the outcomes of how they integrate Process Director BPM software into their organization and how it supports their own needs. The ones who have been most successful, in terms of ROI of technology investments and overall revenue increase, are the ones who have created a culture of transformation driven by business applications.

Irrespective of how long you’ve been developing or using business applications, changes brought about by this new paradigm are welcome ones: less code, bigger ability to continuously push new features and functionality, and an agile BPM approach to integration and deployment. For everyone involved with driving business results, understanding that application development is a key part of this, and then understanding HOW to do it is precisely where they will create competitive advantages from business applications. Our educational series will offer all kinds of insights to support their efforts, and we encourage you to join them and us.

With the addition of leading-edge solutions, a new approach to business process management (BPM), and a dedication to change, organizations are adopting transformative strategies that improve the value of what they deliver to customers, and also position themselves for continued change. No aspect of this, however, is more material to the advancement of business goals than  application development, and the organizations that adopt new, innovative approaches are the ones who will reap the rewards of competitive advantages, more efficiency, and more profitable engagement with customers.

A recent TechTarget article by Jan Stafford painted a highly favorable picture of our flagship product, Process Director, and key aspects of AI, predictive analysis and other features that define the most recent version, 5.0. The piece offers a great overview and we’re grateful for the insightful and appreciative perspective Stafford brings to the topic of BPM and digital transformation.

Because we get to see how customers apply BPM functionality and what it ultimately does for their organizations, we have an even deeper perspective that has helped us define the roles that AI-enabled BPM software and intelligent workflow play in actually providing the foundation for the elusive holy grail of all innovative organizations - digital transformation.

What Digital Transformation Means To BP Logix

Now, we recognize that digital transformation can have a lot of different meanings. Indeed, some see it merely as a buzzword, but Process Director initiated the use of predictive intelligence as a core element of BPM. In our minds, digital transformation transforming one’s business isn’t just about transforming one’s business by moving from legacy systems to cloud or mobile environments. Our feeling has been that the value of BPM is in it’s inclusiveness. When business processes include the right people who have access to the most meaningful data, and who can then deliver results that meet specific objectives, we believe that in and of itself is transformative.

Our predilection for collaboration and context led us to make use of BPM and AI to drive users towards better outcomes. As organizations benefited from better compute capabilities provided by more agile infrastructures, we are able to equip them with a BPM solution that anticipates user behavior, expected results, and how to identify and make use of the right applications and data sources for the job. These new platforms could transact, crunch, and make sense of user, process, resource, and event activities to provide a clear picture of optimal outcomes.

Process Director 5.0: BPM and AI Combined

Stafford makes an astute point about Process Director’s use of AI when she says, "Rather than present complex AI features, Process Director 5.0 offers a set of basic machine learning tools that the average app developer can use, such as a point-and-click graphical interfaces that guide configuration processes and display results of analytics, with no coding required.” We recognize that not all organizations will have data scientists available to them to make sense out of massive amounts of data coming from Process Director’s machine learning functionality. It’s also not lost on us that many organizations are not necessarily interested in the data science itself; they want better information and it’s only through AI-enabled processes that they can get that.

We know there is not just a single way to move data and information around the organization. Infrastructures are complex things and combine legacy tools and approaches in conjunction with newer ways that apply agile digital transformation solutions to dynamic environments. The TechTarget piece highlights a comment from Intellyx analyst, Charles Araujo, who said: “The value Process Director 5.0 delivers is less about features, per se, and more about accessibility.” Araujo’s point about accessibility extends not just to users, but also to data sources and the other tools being used in IT environments to provide better intelligence to processes. Access brings more meaning, and when AI is used, it also helps users plan with better precision.

Especially in the midst of evolving environments, where shadow IT can form and organizations rely more heavily on a “bring your own device” (BYOD) philosophy, BPM can act as a foundational element that keeps disparate systems, groups, and even rules and requirements organized around a forcing function; in this case, that function is BPM.

This is how digital transformation is allowed to happen. Some try to position it as a 1:1 migration, as if a company could shut down operations while systems move from massive databases to the cloud. Things don’t work like that; workloads are moved into new, dynamic environments incrementally, but they can’t lose their functionality during the transition phase. It’s up to BPM to maintain consistency and ultimately to enhance the use of data and the technology investment by creating better, more inclusive processes.

Stafford also makes the case that the low-code/no-code BPM approach to application development Process Director offers is core to BPM acting as a foundation for digital transformation. The right tools in the right organization can go a long way towards helping transform how work is accomplished, but giving people the ability to actively engage with these BPM software tools and contextual data to effect change is what truly has a transformative effect.

Bottom Line

BP Logix recognizes that those closest to business issues are in the best position to create corresponding solutions. Having the ability to adapt as goals and business needs change, all without having to engage with IT or apply technical expertise results in faster implementation of meaningful solutions. People being able to respond rapidly to issues, coupled with BPM software tools that support their need to make changes, all leads to the best kind of digital transformation.

Schedule A Demo

Schedule a demonstration of Process Director BPM platform and discover for yourself how this unique business process management software platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our BPM and digital transformation solutions have helped our customers conquer their digital challenges.

What is Business Process Management (BPM)?

Business process management (BPM) is the practice of refining business processes that will increase process efficiency and profitability using modeling, business process automation, measurement and optimization of business workflows.

Why is Business Process Management Important To Your Organization?

As business managers, we're expected to embrace − and manage − change in such a way that our businesses grow (and do so with the least amount of disruption.) Business process management (BPM) can play an important role here. And this is especially true in IT, as often the most noticeable changes are the result of changes in software technology which, in turn, bring about improvements in the way people work.

IT departments are faced with both managing change and improving productivity. When information flow is manual and paper-based, IT has an opportunity to accomplish both goals.  There are many processes that are a part of the changes management wants to embrace that lend themselves to improving production and increasing productivity. Among them are:

• Onboarding/offboarding and transferring employees
• Ensuring access to applications and resources
• Providing a secure approval process for processing requests
• Coordinating requests across departments, facilities, vendors, and suppliers
• Ordering and supplying software, hardware and equipment
• Obsoleting or disposing of assets
• Maintaining and accessing information for audits

The solution to these challenges resides with automating change control. Business process management software provides a consistent method for routing and tracking the flow of IT requests and information.

What is Business Process Management Software?

BPM software is software that enables organizations to improve process efficiency by monitoring, optimizing and automating their business process with data and analytics.

What Are the Benefits of BPM Software?

When you look at how business process management software and workflow software have helped companies achieve business process improvement, you may start to get eager to start reaping the benefits of BPM software and everything that comes with it such as improved process efficiency and productivity. Considering that companies are reporting a 75% reduction in data entry, and are 50% faster in making decisions is exciting.

How BP Logix Can Help

Process Director combines the easiest and most efficient business process management and digital process automation software in the industry with a rich set of workflow tools offering snap-in data integration, rapid prototyping and release, and comprehensive reporting and analytics.

Check out these BPM examples by industry to see how our customers in every sector are successfully using Process Director to prepare and deliver transparent, end-to-end digital applications offering engaging customer experience, robust business process governance, regulatory compliance and smooth, efficient operations.

What is iBPMS?

The evolution of BPM technology, like most technology, has happened quickly. Within the industry, we have seen great strides and early adopters have come along on that journey to see truly revolutionary advances. As more enterprises look to streamline business processes and build leaner, more efficient business models, so must BPM technology become more effective. Therefore, Gartner has recently introduced the concept of intelligent BPM (iBPMS).

Gartner defines iBPMS as platforms  with "capabilities such as validation (process simulation, including "what if") and verification (logical compliance), optimization, and the ability to gain insight into process performance have been included in many BPMS offerings for several years. iBPMSs have added enhanced support for human collaboration such as integration with social media, mobile-enabled process tasks, streaming analytics and real-time decision management."

BP Logix’s Process Director has been named to the Gartner Magic Quadrant for Intelligent Business Process Management Suites (iBPMS) for several years in a row.

What is BPMN?

In the year 2000, the Business Process Management Initiative, a group of individuals intent on promoting the concept of BPM, gathered together and created the ‘Business Process Model and Notation’, or BPMN. This tome, now over 500 pages, has been managed by the Object Management Group since 2004 and serves as the authority for Business Process Modeling Language (BPML) today.

Business Process Modeling (BPMN) vs Process Timeline

• Continuous critical path analysis
• Predictive triggers
• Earliest possible notice of potential future delay
• High efficiency
• Intrinsic parallel behavior

Common Deployment Options

Mobile BPM – The ability to manage workflows and business process with mobile devices

Cloud BPM– Cloud based BPM solutions are now established ways of delivering and working with software and applications. Going this route saves on infrastructure investment.

Social – A strategic BPM tool that focuses on customer engagement, customer service and customer retention within your workflows connected to social media channels.

On-Premise – Allows organizations to keep all of their workflow systems in-house.

Choosing The Right BPM Software Vendor

Choosing the right business process management software vendor takes a lot of time and research. To help you with that process we came up with four elements organizations may want to consider in relation to selecting the right product and fit within your organization.

An Award-Winning Solution

BP Logix and Process Director have won BPM awards for innovation and excellence from many prestigious organizations, both domestically and abroad. Our most valued recognitions, however, come from our customers who have achieved goals beyond those they had originally imagined through their partnership with us.

Process Director BPM software offers:

• Unsurpassed ease of use
• Rapid time-to-value
• No programming

Schedule A Demo

BP Logix makes innovative and intelligent BPM software that drives digital transformation in organizations across North America and around the globe. Process Director, the company’s award-winning solution, is a powerful—yet easy to use—high-productivity, rapid application development platform for building, deploying, and enhancing digital applications. Contact us to talk to one of our software experts and schedule a demo today.

Business Process, Digital Applications, and Digital Transformation Solutions

In today's hyper-connected global economic environment, companies are racing to identify and adopt effective digital transformation solutions to engage customers and stay competitive. As a result, BPM software—already the gold standard for developing custom, process-driven digital business applications—is itself evolving to meet the needs of the digital enterprise. BP Logix Process Director is emerging as the digital process automation (DPA) platform of choice for trailblazing private- and public-sector leaders, who count on the award-winning digital process automation platform to stay a step ahead of nimble competitors, shifting markets, and fluid supply chains.

Your organization relies on digital applications to provide the features and experience that set you apart from the pack. No application operates in a vacuum, however: end-to-end engagement means relying on digital channels for communication, engagement, and transactions. From every corner of your business, you need to reach everywhere—in the cloud, on mobile devices, and yes, even embedded inside the Internet of Things (like smart homes and self-driving cars). In short, you need digital transformation solutions to be able to build process-driven business applications that meet your customers, partners, and stakeholders, wherever and whenever they prefer. And you need to do it:

• Quickly. Rate of change is the signature metric of the digital era. Process Director is the platform of choice for no-code, rapid application development in a DPA environment. Process Director gives you all the workflow tools you need to develop fast, deploy easily, and improve on demand.
• Broadly. Your customers can already order a pair of sneakers, catch a ride home, or pay their bills at any time of the day or night, using whatever device happens to be convenient. They expect no less from you. Process Director digital transformation solutions are driven digital applications are cloud natives, boasting a responsive, modern user interface that moves easily between phone, tablet, and desktop.
• Securely. In the rush to share more information, with more people, on more platforms, GRC solutions (governance, risk management, and compliance) can easily become the first casualty of your DPA effort. Fortunately, Process Director digital transformation solutions ensure that your business rules are applied to every application, that every action is logged, and that every actor is accountable.

About BP Logix

BP Logix is a BPM company that offers Process Director, an innovative and powerful business process management engine combining the power of BPM software with the flexibility and leverage of rapid application development—with no programming. Workflow software and eforms are just the beginning of digital app development. Process Director combines the easiest and most efficient business process management and digital process automation software in the industry with a rich set of tools offering snap-in data integration, rapid prototyping and release, and comprehensive reporting and analytics. Check out these BPM examples to see how customers in every sector are successfully using Process Director to prepare and deliver transparent, end-to-end digital applications offering engaging customer experience, robust business process governance, regulatory BPM compliance, and smooth, efficient operations. Contact us to learn more and schedule a free demonstration today.

Organizations go to great lengths to explain to prospective BPM vendors their company culture and how technology is used therein: from overworked IT departments that are not able to respond to change requests in a timely manner, or a remote sales team that operates predominantly in the field who requires mobile and cloud capabilities, or that the main users are youthful and more accustomed to consumer-like user interfaces. No matter the situation, companies due their due diligence to be clear on what application integration capabilities are required in their potential workflow solution and how it should augment within their current infrastructure.

Extensibility and Enterprise Application Integration Capabilities

Organizations are becoming more complex. That said, they do not want it to also become more complicated. They increasing rely on internal data from enterprise application as well as from third-party repositories. Without them, they would not have a complete picture of what their company is doing or how problems can be addressed as they arise. Choosing a low-code/no code BPM solution that has application integration with APIs, workflows, forms and business rules, offers, hooks and callouts that support scripted interactions is now necessary to achieve a macro-view of an organization. The ability to access data through application integration with extensive web services and APIs because the solution adheres to WSDL and works with REST-enabled applications also is stepping into the forefront of decision-making queue. With a solution having BPM application and workflow application and document imaging integration build in, the confidence that it will be able to meet not only current needs— but also ongoing changes as the organization grows, changes, and adapts— becomes secure.

Process Director BPM Software Offers The Following:

• Database Application Integration
• Document Imaging Software / Scanners
• File System Monitor Application Integration
• Email Servers
• Web Services / REST
• Social BPM Application and Workflow Application Integration
• SharePoint Integration

No Programmer? No Problem

If your goal is to deliver data digitally and fast then Process Director is the BPM software solution for you. With Process Director rapid application development software, you can focus on solving business issues instead of creating software to do so. BPM software that relies on low code or no code is relevant to business users today.

Schedule a Free Demo

Process Director sets the pace for your BPM and digital transformation. Schedule a free demonstration of Process Director and discover for yourself how this unique BPM platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our business process management software have helped our customers conquer their digital challenges.

Improve Business Processes With BPM Software

Organizations want to grow and prosper, but the process efficiency they rely on is not always optimized to get them where they want to go. Just like any system, a change of focus or direction creates an inefficient use of the underlying foundation. While we all expect to be able to adapt to the new environment, we still have to run our business. Stopping to re-tool does not always seem to be a prudent step towards improving business processes.

How BPM Software Can Help

Business Process Efficiency Improvement Due To Growth

BPM software and workflow software provide great value because, done the right way, it can integrate organizational behavior and legacy systems in a flexible way. As your organization changes, business process management and process efficiency can adapt with it.

Perhaps you are at a point where, “what got you here won’t get you there.” That is a natural state for an organization because it reflects growth. That is good. The fact that you recognize the need to operate in a different way is also good. This is the right time to think about how your organization and your business processes can be improved with BPM software.

Liquid Controls Improves Business Processes With Process Director BPM Software

Liquid Controls

Liquid Controls, a division of IDEX Corporation, has been a leader in flow measurement and process control instrumentation for over 50 years. The company serves a variety of industries from adhesives and beverages to cosmetics and pharmaceuticals. Its products are used in fields as diverse as agriculture, manufacturing, the military, textiles and printing ink. Liquid Controls relies on in-house designs and a network of strategically located distributors to ensure that global customers are supported with technology tailored to each industry’s particular requirements.

Problem

Like most successful companies, Liquid Controls (LC) has an intranet that employees access for the forms and information they are seeking – from policies and procedures to expense forms. Employees wanted to make changes to these documents to reflect changing business processes, however the existing system could not accommodate those changes.

In addition, the Intranet provided a sales quoting tool that was used daily. While the form itself was appropriate it did not include a workflow management software solution. As a result employees would complete the form then submit it for manually processing, resulting in many documents being lost or misplaced.

With so many forms on the intranet being static and manual, Liquid Controls’ intranet appeared to be more of a repository than the dynamic portal it was envisioned to be.

Solution

To address the business process efficiency need, Liquid Controls needed a system that would address the work the way that employees worked. They began searching for electronic forms software and document workflow solutions. The search was quickly expanded to include workflow solutions, however, as it became apparent that addressing the underlying need for business processes efficiency was very important. Additionally, the IT group wanted a solution that did not require extensive back end development. IT wanted :
•A fast implementation and roll-out.
•A product that would be easy to rewrite or change as business processes changed
•Version control capabilities.
•A workflow tool that would allow IT to process user requests rapidly.

Liquid Controls is using Process Director for workflow applications ranging from attendance and engineering change control to shop floor work constructions. One challenge was to provide the appropriate workflows to ensure that a new hire could be able to build a product to the same tolerance as a more senior employee. Building a flow meter , for example, requires 600 work constructions. Changes to the process are now done through a workflow. Approved instructions are published in real-time which makes them available to shop floor employees immediately.

The IT department lives in a world of non-stop projects. Liquid Controls is in expansion mode always, with new companies being bought all the time. There are also gaps between the old and new ERP systems. Process Director helps to fill the gaps.

And then there are the business process governance issues. Liquid Controls is audited at least once a year for its ISO accreditation, as well as undergoing Sarbanes-Oxley (SOX) audits. Once an organization is ISO-certified, procedures must be available to anyone who need to see them. Process Director BPM platform aids in business process efficiency by automating reporting, monitoring and auditing of processes seamless and gives authorized employees and auditors access to the information they need and the approvals that were given.

Perhaps the biggest advantage Liquid Controls has gained from using Process Director is that the IT team does not need to write code due to rapid application development, allowing them to focus on deploying other BPM applications.

Liquid Control employees appreciate the user interface and friendliness of Process Director. IT appreciates the business logic that lets them dive as deep as necessary to be consistent with their business process. Process Director is a low code BPM solution that  enables Liquid Controls to improve their business process efficiency to drive from the results side backwards and to better leverage its investments.

The roadmap is simple, and we are here to help. Contact us and schedule a free BPM software demonstration today.

Service Driven, Technology Enabled

Whether they are installing and configuring hardware and software, or responding to engineering change orders and service requests, the IT team is vital to your organization. The need for IT workflow automation software and IT BPM solutions has become increasingly important as interacting with the IT department in many places has become cumbersome. Relying on organizational knowledge about whom to contact about what, and routing forms through multiple levels of review and approval has organizations searching for the right BPM solutions for their IT department.

Some IT workflow software can markedly reduce the time employees need to spend on specific tasks. Taking less time and using fewer resources to achieve desired results creates the kind of efficiency that all companies seek to achieve. To achieve those results requires an IT department who can identify the right BPM solution that can do the job, encourage collaboration, integrate successfully with existing applications (and the company’s security infrastructure) and be acceptable to stakeholders. After all, with the right mix of applications and tools, an IT department’s actions can contribute to reducing costs and increasing efficiency.

Most companies enable the IT department to make the workflow changes necessary to enable the organization to become incrementally more successful. But organizations that seek excellence and want to grow more dramatically have come to rely on a different kind of IT manager: one that knows both the technology and business requirements needed to achieve revenue growth. One of the ways this happens is through building a foundation with IT workflow automation with BPM software solutions, on top of which tasks and activities move fluidly towards business goals.

IT Workflow Automation Solutions With Process Director BPM Software

• Ensure that new employees have timely and secure access to applications and other technology resources
• Record and produce information needed for audits
• Provide a consistent and secure approval workflow process for processing requests
• Coordinate requests from various departments, facilities, vendors, and suppliers
• Order and deliver hardware and software in a timely fashion
• Meet SLAs
• Fulfill change requests
• Manage your ISO or BPM compliance documentation
• Enforce and maintain internal security, business process governance and auditing policies

How can Process Director IT workflow automation software make your IT department so valuable and efficient? Its rich feature set and simple user interface combine to offer these BPM solutions:

• Visibility into your internal processes
• Timely reporting in support of management decisions, business process governance and regulatory BPM compliance
• Process consistency and reliability
• Enhanced process success through elimination of lost or mishandled requests
• Electronic forms software for reduced paper handling and manual routing, eliminating errors and delays
• Greater user satisfaction due to more efficient processing and more predictable results

Request a Free Demo

Process Director sets the pace for your BPM and digital transformation. Request a free demonstration of Process Director and discover for yourself how this unique BPM platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our IT workflow automation and IT BPM software solutions have helped our customers conquer their digital challenges.

Much has been made of the customer journey, of an organization providing for their customers’ needs, that reaction is a failure of anticipation. Onboarding an intelligent BPM software engine is often the best solution, allowing businesses to create applications that update and streamline their own processes, to the benefit of all.

That being said, choosing the right solution is only part of the journey. The organization in question must also consider the customer service behind the BPM software— the training program provided, the spectrum of services offered, and the customer care they expect to receive. Only with these amenities can a business expect to truly exploit the utility of the BPM software they spent so long researching. It takes receiving the best care to fully provide the best care.

The BP Logix Difference

Our approach is to establish a close partnership with our customer. Taking the time to understand your company, market, and culture, we work with you to create a strategy that optimizes how Process Director BPM software will address both immediate and longer-term goals.

Our structured training program ensures that you move into Process Director BPM software with confidence. Our customer service ensures that you have a voice and a place to turn. Our technical support takes care of any issues along the way. That is the BP Logix structure for success.

How BP Logix Empowers Customers

• Identifies customers’ specific market needs and business goals.
• Accelerates business processes through integration with legacy, cloud, and hybrid applications.
• Creates new solution-based opportunities by embracing mobile, IoT, and cloud platforms.
• Drives customers’ digital transformation efforts through Process Director’s AI-enhanced predictive capabilities.

“BP Logix is very customer centric – they provide excellent service overall (pre-sales, sales, customer service, and technical support). Every time we need something and we reach to them they always respond promptly and help us resolve whatever issue we are having.”
-Chief Information Officer in the Services Industry

Request a Free Demo

Process Director sets the pace for your BPM and digital transformation. Request a free demonstration of Process Director and discover for yourself how this unique BPM platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our business process management software have helped our customers conquer their digital challenges.

By now we know that business situations ranging from customer interactions to transactional exchanges are hardly the linear creatures of the past, and now require context and ongoing coordination. Because of this, case management software solutions have surged to the forefront as a natural replacement to the linear processes of yore. Cases involve actions by many different people, both inside and outside of the organization, with every action, message, response and document generated becoming a part of the whole. That being said, case management software solutions still face some issues around coordination, communication and the actions threaded therein.

Process Director BPM Software's Milestone Feature

This is why BP Logix Process Director is the perfect fit for BPM and case management software solutions:
• Built on a formalized BPM and case management framework
• No code/low code BPM interface allows for adaptive case management solutions, such as workflows, to be created by the user rather than developers.
• Multimodal run-time patters combining sequential flow style with both event-driven and time-driven execution.
• Automatically adapt and respond to incoming events and ad-hoc changes.
• Milestones component allows actionable communications that can also drive process

As well, the patented business process automation software technology, Process Timeline™, will allow you to:
• Know exactly where you are in the state of the case.
• Know exactly how much longer it will take for the case to be completed.
• Have clear vision into the compensating steps or remedial actions that need to be launched at any given time.

Analyst Nathaniel Palmer has this to say about Process Director’s Process Timeline: “What continues to set Process Director apart from its BPM and Case Management software competitors is the Process Timeline™ — an executable process model that presents a Gantt chart-oriented notation. The Process Timeline captures time as a formal process dimension in ways not possible with other models.”

The Trifecta Of Process Director’s Case Management Software Solutions

With a solid case management framework in place, and Process Timeline acting as a major dimensional enhancement, Milestones then finishes the trifecta to allow actionable communication to reach its pinnacle— giving your business the opportunity for stream-lined clarity within adaptive case management.

Request a Free Demo

Process Director sets the pace for your BPM and digital transformation. Request a free demonstration of Process Director and discover for yourself how this unique BPM platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our business process management software have helped our customers conquer their digital challenges.

A business is not a sentient thing.  It's dynamic and lives according to patterns. There are thousands of processes, decisions, actions and reactions happening every day in businesses, regardless of size. The result of all that activity is change. For businesses that take the right risks and make smart decisions, change control management translates to growth.

Every good manager knows that the ‘status quo’ is rarely a good thing. To be successful, companies need to embrace change.  Yet as humans we are generally apprehensive about change because, well, it requires change. Change means forsaking some level of comfort now for the hope of realizing something better in the future: a better bottom-line, a more efficient way of doing things, a less complicated environment. We all have experienced a level of apprehension when it comes to change − but the idea of change in the way we conduct our business brings about an even great level of apprehension.

Embracing Change

As business managers, we're expected to embrace − and manage − change in such a way that our businesses grow (and do so with the least amount of disruption.) Business process improvement (BPI) and business process management (BPM) can play an important role here. And this is especially true in IT, as often the most noticeable changes are the result of changes in technology which, in turn, bring about in business process improvements in the way people work.

In this context we are talking about something beyond the scope of "change management." We are actually talking about changes that result from change control. Change control management is about managing change and using processes to deliver on change management goals.

IT vs Change Control Management

IT departments are faced with both managing change and improving productivity. When information flow is manual and paper-based, IT has an opportunity to accomplish both goals.  There are many processes that are a part of the changes management wants to embrace that lend themselves to improving production and increasing productivity. Among them are:

• • Onboarding/offboarding and transferring employees
  • Ensuring access to applications and resources
  • Providing a secure approval process for processing requests
  • Coordinating requests across departments, facilities, vendors, and suppliers
  • Ordering and supplying software, hardware and equipment
  • Obsoleting or disposing of assets
  • Maintaining and accessing information for audits

The Solution is Automation

With Process Director BPM software, IT departments achieve:

• Process consistency
• Greater visibility into their processes
• Elimination of errors and delays
• Improvements in productivity (no lost or mishandled requests)

We have all experienced changes introduced as a result of actions that IT has taken. We hope that underlying these actions are well-defined processes. At BP Logix, we are a BPM company that believes that business process management (BPM) facilitates change and  that, at its core, BPM software is a change control management tool that can bring about positive change for the organization.

Request a Free Demo

Request a free demonstration of Process Director BPM platform and discover for yourself how this unique business process management software platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our BPM and digital transformation solutions have helped our customers conquer their digital challenges.

More than any sector, hospitality engages with the changing needs of modern, connected customers, partners and colleagues. Modern standards necessitate going beyond simply reacting. Working with a hospitality software equipped with BPM tools that allow for clear, comprehensive views of constantly evolving situations is now required to provide today’s expected level of service. The anticipation of needs, and prediction of upcoming issues is the current marker of success not only for customer case management, but also, and just as importantly, wider operational excellence.

To do this, the digitally transformative service organization requires an intuitive BPM workflow engine that pulls in robust hospitality software functionality, allowing for constant communication and clarity within the asynchronous nature of today’s workflow, as well as providing tools to anticipate occurrences.

Process Director BPM Platform As A Hospitality Software Solution

Whether your challenges are in food and beverage, travel and tourism, or accommodations, BP Logix’s BPM platform Process Director gives you the functionality you need by combining hospitality software oriented applications with case management and predictive analytics, to align your initiative and make your vision a reality.

Process Director BPM and case management solutions include:

Integration: Fully integrated, out of the box, into the Process Director environment. No additional options to purchase; no additional components to learn.

Reporting: Sophisticated case-aware applications and reports.

Documents:  Document workflow management features include configurable case folders for fast access to all case-related processes, documents, and data.

Import: Automatic (batch) or drag-and-drop import of documents and data into appropriate case folders.

Time: Multimodal run-time patterns combining sequential flow style with event-driven, time-driven, and decision-driven execution.

No coding:  A low code / no code BPM platform designed from the ground up for the “citizen developer”: users do not need to be programmers to build rich, responsive digital case management applications.

Migration: Built-in BPM application integration and migration tools, enabling users to add case management solutions to existing Process Director BPM applications and workflow applications, quickly and easily.

Process Timeline: The easiest and fastest way to configure and deploy the predictive, alert processes that lie at the heart of your digital business.

Request a Free Demo

If you are in the market for robust hospitality software then request a free demonstration of Process Director BPM platform and discover for yourself how this unique business process management software platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our public sector workflow solutions have helped our customers conquer their digital challenges.

Public sector agencies stand before changing times – a public who is increasingly connected and require the same of their services, constantly shifting regulatory and compliance demands, and pressure to reduce costs while improving services. Whether your challenges are in cities, public healthcare, government services, security or justice— your agency’s digital transformation goals depend on engaging with public sector workflow that can translate your challenges into operational excellence.

From patient records to property assessment, Process Director’s public sector workflow management solution offers a unique Milestones component as well as predictive analysis making it a leader in adaptive case management by: incorporating the element of time into your cases, threading comments throughout actions and events to collaborate, and easily building highly scalable, integrated cases.

In the field, Process Director’s mobile inspection software empowers employees to take, tag, time-stamp, and location-stamp site photos as well as capture live customer signatures whether they are on or offline.

And of course BP Logix understands that security is a foremost priority when it comes to public sector workflow solutions. Use us in applications requiring FIPS approved standards and protocols for the protection of sensitive information. We also conform our security approach to the Microsoft Security Best Practices for Azure Cloud.

More on Process Director’s Public Sector Workflow Solutions

• Work online or offline
• Increase productivity of employees in the field
• Take, tag, time-stamp, and location-stamp site photos
• Eliminate data re-entry, transcription errors
• Capture live customer signatures
• Deploy for any use case: municipal, industrial, and more

Process Director is built on a formalized BPM and case management framework that enables:

• No code/low code interface allows for case management solutions, such as workflows, to be created by the user rather than developers.
• Multimodal run-time patters combining sequential flow style with both event-driven and time-driven execution.
• Automatically adapt and respond to incoming events and ad-hoc changes.

Process Director’s business process workflow automation software technology, Process Timeline™, will allow you to:

• Know exactly where you are in the state of the case.
• Know exactly how much longer it will take for the case to be completed.
• Have clear vision into the compensating steps or remedial actions that need to be launched at any given time.

Process Director is equipped with Governance, Risk and Compliance Solutions and can assist your agency by:

• Tracking and reporting on document approval history
• Maintaining a consistent, documented process methodology
• Enforcing full accountability for all actions taken in the course of a process
• Reducing paper handling and manual routing, eliminating errors
• Preventing productivity problems due to lost or mishandled documents
• Providing easy-to-use and easy-to-access auditing functions that enable fast, accurate response to audit inquiries

Request a Free Demo

Request a free demonstration of Process Director BPM platform and discover for yourself how this unique business process management software platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our public sector workflow solutions have helped our customers conquer their digital challenges.

The capacity of today’s deeper low code/no code BPM platforms is practically limitless, combining targeted applications with simplicity and speed of execution. Process Director is at the forefront of these platforms, with its highly scalable, highly intuitive structure. Our BPM platform enables those with knowledge of their own departmental or organizational pain points to take the reins in designing and launching solutions. The ease of building business process management solutions with Process Director’s low code/no code BPM structure translates not only to a better initial end application, but also to an application that can be changed, and re-changed, as the customer journey or business goals shift. This flexibility of purpose is a necessity for a digitally transformative business model.

While there are many low code/no code BPM suites on the market today, none of them combine the capacity and simplicity of Process Director. In an effort to offer the most competitive utility possible, other platform providers often get caught in the trap of pasting together their bells and whistles, resulting in a solution that, in the end, resembles Quasimodo. Process Director’s many workflow tools and features integrate organically into the overall structure, allowing the implementer to seamlessly incorporate robust utility into processes and applications without losing his or her way.

Another benefit of the low code/no code BPM environment is the autonomy it grants. Rather than being dependent on an already over-burdened IT department’s programmers, Process Director enables an application to be created quickly and accurately by citizen developers—often the very people who will be overseeing the application’s performance. Read below for more features and benefits that Process Director BPM implementation will provide:

Benefits of Process Director’s Low Code/No Code BPM Platform

• Imagine your organization delivering its own rich digital applications, on any platform, before your competitors have laid down the first thousand lines of code.
• Imagine saving millions on expensive technical staff, incompatible packaged applications, and maintenance of obsolete code.
• Imagine providing straight-through processing and visibility all the way from your customers to your suppliers, while at all times guaranteeing compliance, accountability, and security.

Key Benefits of Process Director

• Improved Efficiency: Improve process efficiency by reducing paper handling and manual routing; eliminate errors and improve the lifecycle of document, content and forms processing.
• Easy Automation: Take advantage of Process Director’s easy graphical tools to transform new and existing processes into powerful automated workflows.
• Enhanced Regulatory Compliance: Ensure a robust GRC (governance, risk, and compliance) posture using Process Director’s strong authentication, authorization, and audit capabilities.
• Reduced Errors and Miscommunications: Email notifications, dashboards, and process intelligence reports ensure you stay on top of every step of every process.

Schedule a Free Demonstration

Schedule a free demonstration of Process Director BPM platform and discover for yourself how this unique business process management software platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our BPM and digital transformation solutions have helped our customers conquer their digital challenges.

Before the days of smart forms, there was this material called paper. Do you remember paper? Thin sheets of pulped wood that we would walk to the bottom of the driveway each morning to collect, and then go to work each day to push about in exchange for a small stack of the stuff to put into our bank account? But those times have faded away (for most), to be replaced by forms software and more efficient business practices.

Transferring from paper to smart forms is a basic and essential first step toward digital transformation. An office culture should be created where, if someone drops off a sheet of this archaic material, the person receiving it should give them a look of confusion and betrayal. That being said, there is more to them than simply being a vehicle for information.

Process Director Smart Forms

For many organizations, smart forms play a pivotal role in wrenching company culture out of the past. But are you utilizing them them to their full capacity? Or are you simply transferring paper culture into a digital format? Process Director’s dynamics forms software transforms electronic forms into process-driven, web-interfacing business tools:

• Set form behavior based on easily configured conditions (e.g., “show this section only while in workflow step A”),

• Pre-populate form fields with static data, or with dynamic data from web services, databases, or other digital forms

• Electronic forms software that easily configures eForms to display only the information the end user needs and is permitted to see

• Securely present forms outside the firewall without compromising your applications or data within

• Direct access to your organization’s data, right on the digital form

• Fill dropdowns, search for information, or pre-populate fields—all without coding—using Process Director’s intelligent data connectors

• Connect to data sources via SQL, web services, file uploads, and more

And those are just a few of the smart form’s abilities. Process Director’s electronic forms software gives users the ability to design responsive and user-friendly web interfaces for their process-driven forms and applications that deliver business-critical results.

Fundamentally, an exchange of information is the foundation of all business process management structures. Smart Forms should use this exchange to create immediate, meaningful results for you and your organization. Process Director’s electronic forms software enables just that, and opens the door to a better way of organizing, and implementing results.

Request a Free Demo

Request a free demonstration of Process Director BPM platform and discover for yourself how this unique business process management software platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our BPM and digital transformation solutions have helped our customers conquer their digital challenges.